Hear it from shop owners, not from us.

Well, it made my life easier by making sure I don't have any customers that go miss. Like I don't miss any customers. So when we first started, I was a very small shop. I was always hands-on. There would be equipment going on and off, so I wouldn't always hear the phone going off. I would be missing a lot of phone calls. And you came along and introduced this program to me, and it sounded like a good idea. I tried it out, worked out beautiful. I was taking the calls that I was missing, booking appointments that I didn't have time to hear or like I was just not around the phone to hear it go off to make. I was getting, they were getting picked up, the appointments were getting booked, the information was sent out. I could see, I could track it with the app. So I knew it was working because a lot of these times the app would go off and I'm like, oh new booking or new message, I didn't even hear the phone ring. Honestly, I would tell them go for it. Definitely go for it. When you come and present the idea as a shop owner, if you're starting off or even if you've been in business, you're a little iffy about it, but then you try it and it actually works. You know, the appointments were getting booked, the phone calls were getting answered, the messages were being sent to me. So I knew what was going on. It sounds sketchy because it's AI or not AI, but AI, let's be honest. AI is taking over a lot of these jobs and it does make your life way more easier. So I don't understand why you wouldn't.

Send, like, that's a game changer. Like, massive game changer. Yeah. Just... It's constantly felt like, I was chasing a workload that could never be completed. So it was very overwhelming. By the time you've gotten caught up, you've already gotten another 50 to 60 to answer. You're just always chasing, and you're never you're never, like, actually getting anywhere in terms of, like, reducing your workload. Having a service that can answer calls on my behalf while I'm busy doing all the desk work, triage the calls, respond to those requests, those client requests, and then draft up the appropriate, corresponding email or text draft, and and just have it, like, ready to go for me to just review and hit click. Like, everyone can benefit from this because the more business you can take on, the more you can outsource, the more you can, like, scale and level up. And, yeah, time is money.

Puis ça m'a aidé. Fait que moi je le recommande à tout le monde de le faire. J'ai décidé de mettre ça en place parce que j'avais besoin de quelqu'un pour m'aider à prendre les rendez-vous. Ça, it was beaucoup, it was a lot of time consuming pour moi parler avec les clients, prendre les rendez-vous, etc, etc. Mais avec le système de AI, c'était bon, ça faisait la job, c'est spécifique. Ça prenait bien les rendez-vous, l'heure, le nom, dernier nom, année, marque, modèle du véhicule, plus le service. Alors non, it was good, it helps. L'organisation, l'organisation de l'horaire, l'organisation de l'horaire était mieux. S'il y a des notes que le client veut rajouter ou veut me dire, elle est capable de prendre ça en note et de me le dire lorsqu'elle m'appelle, ou lorsqu'elle, lorsqu'elle, lorsque je reçois la notification en fait. Fait que tu sais c'est, ça, c'est détaillé. Je lui dirais si quelqu'un est pas sûr de le faire, comme n'importe, comme n'importe quoi dans la vie, dans la vie si t'essaies pas tu le sauras pas, alors juste do it. Tu l'essaies, en plus Younes toi tu donnes trois mois de, de, d'essai gratuit, fait que ça vaut la peine, tu l'essaies, puis tu vas voir si c'est efficace. Parce que moi je l'ai essayé pendant trois mois, puis je l'ai gardé après pendant quoi, comme quatre mois, cinq mois de plus je pense. Si t'es pas certain tu le fais, comme n'importe quoi dans la vie, ça, c'est bon, ça, ça t'aide au contraire.

And it helped me. So I recommend it to everyone. I decided to set it up because I needed someone to help me take the appointments. It was a lot, it was a lot of time consuming for me to talk with the customers, book the appointments, and so on and so on. But with the AI system, it was good, it did the job, it's specific. It took the appointments well: the time, the first name, last name, year, make and model of the vehicle, plus the service. So no, it was good, it helps. The organization, the organization of the schedule, the organization of the schedule was better. If the customer wants to add notes or tell me something, it can take that down and tell me when it calls me, or when I get the notification, actually. So you know, it's detailed. I would tell someone who isn't sure about doing it: like anything in life, if you don't try you won't know, so just do it. You try it, and on top of that Younes, you give three months of free trial, so it's worth it, you try it and you'll see if it's effective. Because I tried it for three months, and then I kept it after that for, what, four or five more months, I think. If you're not sure, do it, like anything in life, it's good, on the contrary it helps you.

Fait qu'avoir une assistante virtuelle pour les appels, ça rend vraiment service, ça sauve du temps, ça donne une paix d'esprit. Moi c'est Nicolas, je suis un des copropriétaires de l'entreprise de lavage de vitres, Vitres Experts Plateau. Ça on est en activité depuis quatre ans nous autres, puis on a embarqué avec We Simplify, avec Younes, cet été, à la mi-juin. Il nous rend énormément service depuis. Un côté de la business, que tu sais on est une entreprise de lavage de vitres, on reçoit des leads, tu sais des demandes de soumission. Par ici, par là, c'est-à-dire par numéro de téléphone, courriel, par texto, par notre application qu'on utilise. Puis on n'a pas vraiment de secrétaire nous autres encore, on n'est pas une si grosse business, fait qu'il fallait tout répondre aux appels, aux courriels, les textos, les requests. You name it, fait que ça fait beaucoup de gestion sur le côté. J'ai pas besoin d'aller chercher des leads partout, tout est classé, je perds pas des leads. Fait que c'est question de sauver du temps, sauver un peu de l'argent en même temps, puis d'un peu avoir une paix d'esprit. Puis ça rend juste les choses plus claires, plus cohérentes, faciles à suivre avec le temps. Fait que si jamais vous propriétaires de d'une entreprise, vous n'êtes pas certains, ben regardez, Younes il comprend, puis si vous pouvez débarquer, c'est c'est super facile. Moi je reste parce que je trouve que c'est super bon, ça nous rend service. Fait que je vous conseille d'essayer, puis tentez votre chance, vous allez voir que ça vaut la peine.

So having a virtual assistant for the calls, it really helps, it saves time, it gives peace of mind. I'm Nicolas, I'm one of the co-owners of the window cleaning company, Vitres Experts Plateau. We've been in business for four years, and we came on board with We Simplify, with Younes, this summer, in mid-June. He has helped us enormously since. One side of the business: we're a window cleaning company, we get leads, you know, requests for quotes. From here and there, meaning by phone number, email, by text message, by the app we use. And we don't really have a secretary yet, we're not that big a business, so we had to answer all the calls, the emails, the texts, the requests. You name it, so that's a lot of management on the side. I don't have to chase leads everywhere, everything is sorted, I don't lose leads. So it's about saving time, saving a bit of money at the same time, and having a bit of peace of mind. And it just makes things clearer, more consistent, easy to follow over time. So if you're a business owner and you're not sure, well look, Younes understands, and if you want to get out, it's super easy. I'm staying because I find it really good, it helps us. So I recommend you try it, and take your chance, you'll see it's worth it.

So I would say, if you wanna scale your business, if you wanna get to another level, you have to automate some stuff. Yes. I will say it really helped me to have a different vision of what I can do more with the automate part, especially with the the website, connect calendars, Google Ads, and all that stuff. I was more like a hands on everything. I wanted to, you know, control everything, and we we we we saw the vision... A different vision for the future, but especially now. And we can see, like, okay. If this this this happen, we can scale my business to this point. Just cleaning one car, it is a lot of work, a lot of precision. You know? So you don't wanna have to deal with, other stuff that you, you know, that you can automate. I know it's gonna be a long road, but I'm here for this... For all the smoke. So that's why that's why I'm here. That's why we communicate since January, and I know I know we will, you know, collaborate for for a long time for sure.

Fait qu'en ayant au moins fait affaire avec vous autres, ben au moins quand je suis dans le jus, ben c'est le robot qui embarque. Durant l'été, souvent j'ai beaucoup d'appels, puis des fois j'ai pas le temps nécessairement de prendre le téléphone physiquement parce que genre je travaille dans l'eau. Fait que j'ai décidé genre de pouvoir avoir un système robot... Robotisé AI. Afin que ça puisse m'aider à prendre mes rendez-vous. Avant de travailler avec vous autres. Je... Je répondais, mais des fois genre si genre ça arrivait des fois quand je suis trop occupé genre. Puis que je suis dans le jus, ben je manque beaucoup d'appels. Ben le fait que genre le AI prend... Il prend les rendez-vous déjà à l'avance, pour moi c'est un gros plus. Je... En fin de compte qu'est-ce que j'aurais à dire, c'est... Tes services en fin de compte ça soulage... Ça... Ça allège beaucoup la tâche côté administration là. Puis en ayant passé par tes services, ben au moins si je suis pas disponible pour répondre ou que je suis dans le jus ou bien que je suis occupé, ben... Le... Le AI prend la relève, puis ça me libère de beaucoup de stress.

So at least by working with you, when I'm in the thick of it, the robot steps in. During the summer, I often get a lot of calls, and sometimes I don't necessarily have time to pick up the phone because I work in the water. So I decided to get a robot system... Robotized AI. So that it could help me take my appointments. Before working with you. I... I would answer, but sometimes, like, when it happened that I was too busy, like, and I'm in the thick of it, I miss a lot of calls. Well, the fact that the AI takes... It takes the appointments in advance, for me that's a big plus. I... In the end, what I would say is... Your services, in the end, relieve... They... They lighten the load a lot on the administration side. And by going through your services, at least if I'm not available to answer or I'm in the thick of it or I'm busy, well... The... The AI takes over, and it frees me from a lot of stress.